• Commercial Management Services
• Residential Management Services
• Properties Managed
• Secrets To Innovative Property Management
• Contact Us for Property Management Services

• Office
• Retail
• Restaurant/Bar
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• 1031 Exchange
• Office Space Available
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• Restaurant / Bar Available
• Industrial / Warehouse Available
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• Contact Us for Leasing and Sales

With more than 2.5 million square feet of space under management, Westlake's property management was awarded the 2007 Accredited Management Organization of the Year
by The Institute of Real Estate Management ®.

Commercial Management Services

Westlake offers a complete menu of property management services to commercial property owners including:

Operations - The following services address maintenance of physical assets:

• Timely response to tenant service calls
• Routine, preventive maintenance performed by uniformed personnel
• Regular property inspections
• Monitoring vendor performance quality
• Bid solicitation and management of contracts for cleaning, sweeping, landscaping, security, window washing, and trash removal
• Communication of all significant issues to property owners

Administration - The following services address all aspects of administrative management:

• Providing monthly Accounts Receivable reports and managing collection efforts
• Arranging for tenant signage and enforcing standard criteria
• Managing mechanics lien issues
• Coordinating insurance placement as requested
• Working with owners to approve workouts and handle lease-related litigation

Accounting and Reporting - The following services address the financial activities related to effective commercial property management:

• Common Area Maintenance (CAM) or operations expense
• Developing an annual operating budget and monitoring variances
• Providing comprehensive monthly financial reports to property owners
• Calculating and invoicing operating expense recoveries
• Generating and processing monthly rent invoices
• Reconciling bank statements

Tenant Relations - The following services address developing good working relationships with a building's tenants:

• Arranging tenant appreciation events
• Conducting annual tenant surveys and compiling the results for owners and managers
• Developing property image enhancement ideas designed to increase occupancy

Residential Management Services

Westlake offers a complete menu of property management services to owners of multi-family properties, whether apartment or senior communities. These services encompass all aspects of multi-family property management:

Operations - The following services address maintenance of physical assets:

• Timely collection and deposit of rent
• Timely response to tenant service calls
• Compliance with all federal, state, and local laws pertaining to Fair Housing and tenant certification
• Timely rehabilitation of all vacant units
• Routine, preventive maintenance by uniformed personnel
• Regular property inspections
• Monitoring vendor performance quality
• Bid solicitation and management of contracts for cleaning, turnover, repairs/replacement, security, window washing, and trash removal
• Communication of all significant issues to property owners

Accounting and Reporting - The following services address all the financial activities related to effective residential property management:

• Developing annual operating budgets and monitoring variances
• Providing comprehensive monthly financial reports to property owners
• Calculating and invoicing operating expense recoveries
• Generating and processing monthly rent invoices
• Reconciling bank statements

Tenant Relations - These services address the development of good tenant relationships:

• Arranging tenant appreciation events
• Conducting annual tenant surveys and compiling the results for owners and managers
• Developing property image enhancement ideas designed to increase occupancy
• Hiring a Tenant Service Coordinator to administer and expand tenant services, budget permitting

Senior Housing Services The following services address the activities required to effectively operate a senior housing community:

• Activities
• Building maintenance
• Food services
• Marketing and sales
• Management and staff operations
• Security

Subsidized Housing - These services address the activities required to effectively operate a low income housing community:

• Compliance with project based subsidies
• Tax credit
• Housing vouchers